Terms of Service

This Terms of Service was last updated on April 12, 2024.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Liability

In the event of lost or stolen laundry items, a a claim must be made within 24 Hours following the pickup and/or delivery time.

2. Payment

Overlake Laundromat is an all-in-one laundry service provider that offers drop-off wash and fold services and pick-up / delivery services. All payments for services and products, offered through the Website / App as well as in-store are non-refundable. You hereby authorize our payment processing agent to charge your credit card in accordance with Overlake Laundromat's billing policy. You further agree to pay all fees and charges on time, and Overlake Laundromat may terminate or disable your access to your Account if you fail to pay any amount owing to Overlake Laundromat when due. Laundry will not be delivered or picked up until the balance is paid. You agree that you will pay all costs of collection, including legal fees, incurred by Overlake Laundromat. You agree to pay all applicable taxes or charges. All costs and fees are quoted and payable in United States Dollars. In the event you dispute the amount or validity of any payments made under this Agreement, you must notify Overlake Laundromat within ten (10) days of any such dispute. You understand that your failure to notify Overlake Laundromat of any dispute within ten (10) days will constitute your express waiver of any claims related to the disputed payment.

3. Updates

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us.